Terms and Conditions of Sale
Contents and Estimates
Prices are valid for thirty (30) days from the date of quote/estimate. Quoted lead times are estimates only. Actual lead time may vary due to fluctuation of stock at the time of order.
Start-Up
Any on-site start-up and training required will be charged at $1,500 per day.
Orders
All orders and shipments are subject to credit approval. Email purchase orders to CPM Pipelines, attention Bella Burks: [email protected].
Payment
Payment is due 100% net 30 days after invoice date. No retainage or portion of the amount due may be held for any reason. Payment is not contingent on payment from or approval of any third party. Finance charges of 1.5% will accrue monthly on unpaid invoices. Claims arising from invoices must be made within seven (7) working days from the date on the invoice. Waivers of lien will be provided upon request after full payment is received. Remittance should be made to CPM Pipelines, 3625 E. Atlanta Avenue, Suite 2, Phoenix, AZ 85040. If Buyer fails to pay Seller as specified herein, Buyer agrees to pay all collection costs, attorney fees, and expenses incurred in collecting payment, including interest at the maximum legal rate. Buyer will pay all transportation, insurance, and similar charges incident to delivery of products. Quoted prices may increase if the shipment is delayed beyond the scheduled shipping date due to Buyer’s delay. Payments by credit card will incur a 5% transaction fee added to the total amount due.
Taxes
Quoted prices exclude sales, use, or other taxes. Where applicable, all taxes will be billed to the Buyer at the time of shipment unless the Buyer provides proper exemption documentation before shipment is invoiced.
Shipments
Unless otherwise noted, the quoted price is an F.O.B. shipping point with freight to be prepaid and added to the invoice unless otherwise stated on the customer’s purchase order. Material shipped from stock in our Phoenix Warehouse will incur a $100 handling and delivery fee for local deliveries. Orders from our local stock of $2,000 or more will be full freight allowed. Buyer will pursue claims directly with the carrier for products received that were damaged in transit. A packing list will accompany each shipment. Buyer will check shipment against the packing list and report any shortages and discrepancies in writing to CPM Pipelines within five (5) business days after receipt.
Cancellations and Refunds
Buyer may cancel orders (within a reasonable time frame of placing order) unless they are special order items that are non-returnable and/or non-refundable. Order cancellation must be done with prior written consent from CPM Pipelines. Items may be returned within one (1) year of purchase date provided they are in new condition and not non-returnable, special items. There will be a 25% restocking fee, plus freight to and from, for all returned items.
Disclaimer of Warranties
For any goods not manufactured by Seller, Buyer shall be entitled to any manufacturer’s warranty that the manufacturer provides to Seller for said goods, but only to the extent and in the same manner as the manufacturer’s warranty extends to Seller.
Submittals and OM Manuals
All submittals and OM Manuals will be furnished electronically.